Terms of Service
1 Acceptance of Terms
Using BoardVoice means you agree to these rules. If you don't agree, please don't use the service.
These Terms of Service ("Terms") constitute a legally binding agreement between you and True Anchor LLC ("BoardVoice," "we," "us," or "our") governing your access to and use of the BoardVoice platform, including our website at boardvoice.app, all related web applications, and any services we provide (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
2 Service Description
BoardVoice is a tool for boards and government bodies to publish meeting records, agendas, minutes, and documents publicly. We host the platform; your organization controls the content.
BoardVoice is a board operations and public transparency platform designed for school boards, township boards, library boards, and similar governing bodies. The Service allows organizations ("Organizations") to publish meeting agendas, minutes, board packet documents, policy libraries, and other governance records for public access.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3 Accounts & Access
Keep your password safe. You are responsible for anything done under your account. Only invite people who should have access.
Account Registration
To access administrative features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Authorized Users
Organization administrators may invite additional users. You are responsible for ensuring that all users associated with your Organization account comply with these Terms. You must promptly remove access for any users who are no longer authorized.
Public Access
Certain information published through BoardVoice (including meeting agendas, minutes, documents, and board member directories) is accessible to the public without an account. Organizations are solely responsible for determining what content they choose to make public.
4 Organization Content
BoardVoice does not claim ownership of Organization content. The Organization is responsible for having authority to use, publish, retain, disclose, and delete it.
As between BoardVoice and the Organization, BoardVoice does not claim ownership of content the Organization uploads, publishes, or transmits through the Service ("Organization Content"), including meeting minutes, agendas, documents, policies, and other materials. By uploading content, you grant us a limited, non-exclusive, royalty-free license to store, display, and transmit that content solely for the purpose of providing the Service to you.
You represent and warrant that you have all necessary rights to upload and publish Organization Content, and that doing so does not violate any law or infringe the rights of any third party. You are solely responsible for the accuracy, legality, and appropriateness of Organization Content.
We do not review, endorse, or take responsibility for content uploaded by Organizations. However, we reserve the right to remove content that violates these Terms or applicable law.
5 Public Records & Resident Comments
A comment or records request submitted to a public body may be retained or disclosed under applicable law whether or not it appears on the public site. Display approval controls publication, not legal record status.
Organizations using BoardVoice may be subject to open-meetings, public-records, retention, privacy, accessibility, and other laws. BoardVoice provides administrative and publishing tools but does not decide whether information is a public record, exempt from disclosure, or legally sufficient. Organizations remain responsible for those decisions and for obtaining legal advice.
When a resident submits a comment, the Organization receives it for review and may publish the resident’s name and comment text under its policy. The Organization—not BoardVoice—decides display, retention, disclosure, redaction, and response obligations under applicable law.
Residents who subscribe to meeting notifications consent to receiving email notifications from the Organization through BoardVoice. An unsubscribe link is included in notification emails.
6 Payment & Billing
Purchase terms are disclosed before authorization. Early-access trials require no payment card and do not become paid subscriptions without affirmative authorization.
Some Service features require a paid subscription. The price, billing period, taxes, renewal terms, and payment method applicable to an order will be disclosed before the Organization authorizes purchase.
BoardVoice is currently offered in early access; a trial does not require a payment card, and no paid subscription begins without affirmative authorization. Unless an order form states otherwise, subscriptions are billed annually and renew for successive annual terms until canceled before renewal.
Cancellation ends paid access at the end of the then-current term. Fees already paid are non-refundable except where required by law or expressly stated in the applicable order. We will give at least 30 days’ notice of a price change before it applies at renewal.
7 Privacy & Data
We collect information needed to operate the service. We do not sell personal information or use it for third-party advertising.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
Organization data, including uploaded documents, meeting records, and subscriber lists, is processed by service providers described in our Privacy Policy. We use administrative, technical, and access-control safeguards appropriate to the Service, but no method of transmission or storage is completely secure.
Before closing an account, the Organization should export records it is required to preserve. Account closure, export availability, and deletion timing are handled under the then-current retention process and applicable legal obligations; contact us before cancellation if a specific records schedule applies. We do not sell personal information or share it for third-party advertising.
8 Prohibited Use
Use BoardVoice for legitimate governance purposes only. Do not attempt unauthorized access, materially burden the Service, circumvent controls, or use it unlawfully.
You agree not to use the Service to:
- Publish false, misleading, defamatory, or unlawful content
- Violate any applicable federal, state, or local law or regulation
- Impersonate any person or organization, or misrepresent your affiliation with any entity
- Upload malicious code, viruses, or any software intended to damage or interfere with the Service
- Attempt to gain unauthorized access to any part of the Service or its infrastructure
- Use automated access to circumvent access controls, materially burden the Service, or violate applicable law; this restriction does not prohibit ordinary search indexing or lawful retrieval of public records
- Use the Service in any manner that could damage, disable, or impair our servers or networks
- Use the Service for any purpose other than legitimate governance, public transparency, or related organizational administration
9 Intellectual Property
The BoardVoice platform itself belongs to True Anchor LLC. Your documents and content belong to you.
The Service, including its design, code, features, and branding, is owned by True Anchor LLC and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or branding without our prior written consent.
Nothing in these Terms transfers ownership of the Service or any of its components to you. Your limited license to use the Service is conditioned on compliance with these Terms.
10 Termination
An Organization may cancel through an available control or by contacting us. Records obligations can continue after service ends.
You may request termination by contacting us or using any cancellation control then available in Settings. Upon termination, administrative access and public hosting may end on the service-end date. Retention, export, and deletion are handled under the Privacy Policy, applicable law, and any written order terms.
We may suspend or terminate access if we reasonably believe these Terms were violated, if required by law, for nonpayment, or when necessary to protect the Service or its users. Where practicable, we will provide notice and an opportunity to export Organization records.
11 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant that any specific outcome will result from your use of the Service. Your use of the Service is at your sole risk.
BoardVoice is not a law firm and does not provide legal advice. Nothing in the Service constitutes legal advice regarding compliance with open meetings laws, public records laws, or any other regulation.
12 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUE ANCHOR LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except to the extent another law must apply. Any dispute must be brought in a court of competent jurisdiction in Michigan unless applicable law requires otherwise.
13 Changes & Contact
We'll give you 30 days' notice if we make material changes. Questions? Email us.
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent notice within the Service before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
True Anchor LLC
Michigan, USA
connect@boardvoice.app
boardvoice.app