BoardVoice is committed to making board meeting records accessible to every member of the public, including people with disabilities. This statement explains what we conform to, what we don't yet, and how to ask for help.
BoardVoice targets WCAG 2.1 Level AA. Every public page on a BoardVoice site is built to be keyboard-navigable, screen-reader-friendly, and usable with text resized up to 200%. The HTML meeting minutes — not the downloadable PDF — are the canonical accessible record.
The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C), is the standard we measure against. WCAG 2.1 AA is also the conformance level adopted by Section 508 of the Rehabilitation Act and most state public-body accessibility policies.
Our most-recent self-evaluation against WCAG 2.1 AA was completed in 2026. We re-audit any time we ship a feature that changes how residents interact with the public site.
We disclose what isn't fully conformant so residents and auditors know what to expect, and so they can request alternative formats when needed.
BoardVoice-generated minutes and agenda packet PDFs are not fully tagged. They are visual reproductions of the public record intended for printing. The HTML version of the minutes is the canonical accessible record — please read or print from the meeting's HTML minutes page. If you need a tagged-PDF copy of any specific document, contact us using the email below and we'll provide one.
When a clerk attaches a Word document, Excel sheet, or PowerPoint to an agenda item, we convert it to PDF for inline preview on the public site. Conversion may not preserve all accessibility tags from the source document. When in doubt, request the original source file from the clerk.
If a board live-streams its meetings, the video player is embedded from a third-party service (YouTube, Vimeo, etc.). Captions and audio descriptions are the responsibility of the streaming service and the board hosting the stream. If captions are unavailable for a specific meeting, contact the board directly.
Public comments, members' biographical text, and other content submitted through BoardVoice forms appear as the contributor wrote them. We can't guarantee plain-language writing, alt text on member photos, or other content-side accessibility practices. Boards are encouraged to follow content accessibility guidelines for the material they publish.
BoardVoice is tested with current versions of:
The site uses progressive enhancement: every page works without JavaScript for read-only access. JavaScript is required only for interactive features like form submission, live search, and the language toggle.
The public records intake form and the printable Open Meetings Act notice are available in English and Spanish. Other public pages can be translated by your browser's built-in translator (Chrome, Edge, Safari) — the entire site is structured to translate cleanly. A language toggle in the page header switches the curated translations on and off.
Residents have the right to request meeting materials in alternative formats. We're glad to provide:
To request accommodations for a meeting (interpreter, mobility access, alternative format) please contact the board hosting the meeting directly — their contact information is on the board's public page. Boards generally need 48–72 hours' notice to arrange accommodations.
If you encounter a part of BoardVoice that's difficult or impossible to use, please tell us. Concrete reports help us fix issues faster than abstract complaints.
Include:
Email accessibility@boardvoice.app. We aim to acknowledge every report within two business days and to resolve or document a workaround within ten.
If the response from BoardVoice or your local board doesn't resolve your concern, you can file a complaint with the U.S. Department of Justice under Title II of the Americans with Disabilities Act:
This statement was last reviewed in 2026 and is reviewed any time we ship a feature that affects how residents interact with the public site.