BoardVoice accessibility@boardvoice.app
Accessibility

Accessibility statement

BoardVoice is working to make public meeting information usable by people with disabilities. This statement describes our target, known limitations, and how to ask for help.

At a glance

BoardVoice’s accessibility target for its public-facing web experience is WCAG 2.1 Level AA. We are working toward that target through accessible design, automated checks, keyboard testing, and manual review. Some documents and content supplied by participating public bodies or third-party services may not fully meet that target; known limitations and ways to request help are described below.

Our conformance target

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our current conformance target. This is a target, not a certification that every page, document, or third-party integration fully conforms.

Our most recent review was completed on September 12, 2026. Accessibility checks are included when relevant features change, and we periodically review the public experience using automated tools, keyboard testing, and assistive technology.

Accessibility features

BoardVoice’s public-facing templates are designed to support the following:

  • Page language, headings, landmarks, and labels that help assistive technology describe the interface.
  • Keyboard navigation with visible focus. Enter follows a link; Enter or Space activates a button.
  • Skip links that move focus to the main content.
  • Text enlargement and responsive layouts intended to remain usable on narrow screens.
  • HTML meeting records that can provide a more accessible alternative when a downloadable document is not properly tagged.
  • Status and validation messages intended to be announced without relying on color alone.

Known limitations

Documents and media Some supplied files may not be fully accessible.

Participating public bodies control the documents, images, videos, and other content they publish through BoardVoice. Uploaded or converted office files and PDFs may lack headings, tags, alternative text, captions, or other accessibility information.

Third-party services Embedded or linked services can introduce barriers.

Video, document conversion, payment, and other third-party services may present barriers outside BoardVoice’s direct control. Report a problem to us and we will help identify the responsible public body, seek an accessible version or reasonable alternative, and address any BoardVoice-controlled barrier.

Dynamic content Some public meeting information requires JavaScript.

BoardVoice uses JavaScript to retrieve and present current public-body and meeting data. If that prevents access, contact us for help obtaining the information in another reasonable format.

Request an accessible format or accommodation

For an accessible version of a meeting record, attachment, or meeting accommodation, contact the public body listed on its BoardVoice page. Availability and advance-notice requirements depend on that public body and the requested accommodation.

If you cannot locate the right contact or a BoardVoice feature prevents you from making the request, email accessibility@boardvoice.app. We will help route the request and provide a reasonable accessible alternative for BoardVoice-controlled content.

Report an accessibility barrier

Email BoardVoice

accessibility@boardvoice.app

Please include the page address, what you were trying to do, the barrier you encountered, and—if you are comfortable sharing it—the browser and assistive technology you used. Do not send passwords or sensitive personal information.

We aim to acknowledge accessibility reports within two business days. We will investigate, share available workarounds, and provide status updates. Resolution time depends on the issue and whether a participating public body or third-party provider controls the affected content.

Government-program complaints

If your concern involves the programs, services, or activities of a state or local government, information about filing an ADA Title II complaint is available from the U.S. Department of Justice. The public body remains responsible for its own legal accessibility and accommodation duties.

Last reviewed: September 12, 2026.